Electricity Connection Services

Electricity Connection Services

You can rely on us to remove the hassle and complexity of dealing with electricity services. We install or co-ordinate a full array of electricity connection services.

As an independent provider, we work across all networks and provide new connections, relocations, upgrades and disconnections for domestic, commercial or industrial customers.

Our team of experts provide a simple, efficient customer-focused approach to ensure the most cost-effective way of delivering your project on time and on budget.

Providing a customer-focused one-stop shop for all electricity services enables us to cut costs and project completion time. To discuss a project or to find out more call us today on 0844 804 2505 and one of our team would be happy to help.

We provide a straightforward, efficient and customer-focused service across all electricity services, including the following:

- Cable laying and civils works
- Connections including design and feasibility studies for 11kv to 33kv electrical connections
- Electricity Meter installation and/or disconnection
- Electricity Supply Disconnections
- Electricity Supply Diversions
- Electricity Supply Upgrades
- Evaluation of network point of connection quotes
- Jointing (LV and HV Live)
- New Electricity Connections
- Power Cable Installations
- Site investigation and evaluations
- Substation Installation and commissioning
- Substation removal and decommissioning
- Temporary or permanent supplies

Frequently Asked Questions

How much will it cost?

Each and every project is unique, so we are unable to give an immediate price. The cost can be affected by the size of the connection you need, the distance from the property to the nearest point of connection to the electricity main, and the complexity of the works. Give one of our project specialists a call today and we will co-ordinate the entire process for you.

What are the timescales for a quotation?

We have guaranteed standards of performance to meet in providing quotations, ranging from 5 working days to 65 working days. For small projects, these timescales are usually at the lower end of the range. These are deadlines, not targets, and we will always endeavour to provide quotations as quickly as possible.

Why work with Utility Site Services?

  • You will receive a dedicated account manager who is an experienced siteworks expert
  • Track record and reputation in the energy industry of delivering bespoke utility infrastructure projects
  • We have full UK coverage
  • Complete end-to-end infrastructure for water, electricity and gas
  • Expert advice on industry compliance with up to date guidance on regulations
  • You will have complete peace of mind that your project is being dealt with by a qualified professional.
  • Fully insured and compliant in Health & Safety procedures

A Meter Point Administration Number (MPAN) is used to identify individual electricity supply points. It is usually a 21-digit number with the letter ‘S’ at the beginning and is displayed in a grid.

Kilovolt-ampere (kVA) is the measurement for your agreed supply capacity. This refers to the capacity of the network cables. The amount required for your cable installation work is agreed between you and the distribution company

DNOs, are companies licensed to distribute electricity in Great Britain by the Office of Gas and Electricity Markets.

There are fourteen licensed, geographically defined areas, based on the former area electricity board boundaries, where the distribution network operator distributes electricity from the transmission grid to homes and businesses. Under the Utilities Act 2000 they are prevented from supplying electricity; this is done by a separate electricity supply company, chosen by the consumer, who makes use of the distribution network.

Distribution network operators are also responsible for allocating the core Meter Point Administration Number used to identify individual supply points in their respective areas, as well as operating and administering a Meter Point Administration System that manages the details relating to each supply point. These systems then populate ECOES, the central online database of electricity supply points.

Independent Distribution Network Operators (IDNOs) develop, operate and maintain local electricity distribution networks.

IDNO networks are directly connected to the Distribution Network Operator (DNO) networks or indirectly to the DNO via another IDNO.

An agreed amount of electrical load for a property, as stated in the property’s Connection Agreement with the local Distribution Network Operator (DNO)

It is the sum of the annual consumption of all meters on a site. This comes from National Grid, and is based on historical usage from previous years. Measured in kWh (electricity) or Therms (gas). Supply Point AQ is the total annual consumption of all meters on a site. Meter Point AQ is the AQ for a particular Meter Point.

Where a site consumes electricity as opposed to generating and exporting power. Import is the most common type of site.

Electrical transformers are used to transform electrical energy. How they do so is by altering voltage, generally from high to low.  Because power often has to travel long distances, it is transformed first into a more manageable state. It is then transformed again and again, or “stepped down,” repeatedly as it gets closer to its destination.

You would need a transformer at your site if there is not enough capacity in the passing main.


Three phase and single phase are electricity supplies and it’s the amount of power that is different. A single phase supply is smaller than a three phase supply. Most domestic houses with gas central heating need single phase and have this as standard. If you require two or more electricity meters then you need a three phase connection.

To be entirely sure if you need three phase, we recommend that you speak to a qualified electrician first who will be able to assess all the equipment you will be running and determine how much power you need.

The best way to tell if a property has a three phase supply is by looking at the electrical fuse (sometimes called electricity supply, service head, cut out). Typically a single phase will have one fuse and a three phase service will have three 100amp fuses.

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